FAQsTickets for all of our shows are available online at dspshows.com.
Tickets for our shows at the State Theatre of Ithaca, the Hangar Theatre, The Drake, Beak & Skiff Apple Orchards, Brewery Ommegang, The Pines Theater at Look Park, Asbury Hall & The 9th Ward at Babeville, Race Street Live, and John M. Greene Hall should only be purchased through Tixr.
Tickets for shows at Lark Hall and Center for the Arts of Homer should only be purchased through Eventbrite.
Select other venues use different ticketing providers, please visit our website or the venue’s website to ensure you purchase from a legitimate source.
We cannot guarantee the validity of tickets purchased through third party resale/scalping websites.
Your tickets will be attached to your Tixr confirmation email, and in your Tixr account HERE. To access your tickets, click the “print tickets” button to download or print the PDF. If you have an Apple device you can also access your tickets in the Tixr app.
Please direct any ticketing questions to Tixr: support@tixr.com.
Please note that ticket delivery may be delayed for high-demand shows to reduce ticket resales/scalping.
Tickets can be printed or pulled up on your mobile device.
Yes. Please email us here or contact the venue you’re attending to make arrangements in advance, and speak to a staff member once you arrive at the venue for the show.
Whether a show is seated (reserved or general admission) or standing room only varies by show and venue. Please check the ticket link for the show you’re interested in or visit the venue website.
Most DSP Shows are All Ages or 16+, however for most shows children under the age of 16 are permitted to attend if accompanied by a ticket-holding parent or guardian. Please check the individual event listing or the venue website for age restrictions.
Unless a show is cancelled or postponed, all ticket sales are final and non-refundable. Tickets for cancelled shows will be automatically refunded. For rescheduled shows we will notify ticket holders of the timeframe in which they can request a refund. Credit Card refunds can only be applied to the card used at the time of purchase. Tickets purchased with cash will be refunded at the location they were purchased.
For select sold out shows we partner with Lyte to give fans an opportunity to return their tickets.
For most shows, yes! Simply send the ticket PDF to whoever you’d like to transfer the ticket to or use the transfer option in your Tixr account.
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