FAQsTickets for all of our shows are available online at dspshows.com.
Tickets for shows at the Hangar Theatre, The Drake, Beak & Skiff Apple Orchards, Brewery Ommegang, The Pines Theater at Look Park, and John M. Greene Hall should only be purchased through Tixr.
Tickets for shows at the State Theatre of Ithaca, Race Street Live, The 9th Ward & Asbury Hall at Babeville, Lark Hall, and Center for the Arts of Homer should only be purchased through Eventbrite.
Select other venues use different ticketing providers, please visit our website or the venue’s website to ensure you purchase from a legitimate source.
We cannot guarantee the validity of tickets purchased through third party resale/scalping websites.
Your tickets should be attached as a PDF in your confirmation email (check your spam folder if it doesn’t appear in your main inbox) and can also be accessed in your Eventbrite or Tixr account (sign in using the email address you used to purchase tickets). If you’re still unable to locate your tickets, please contact Tixr (if you purchased through them) or email us here. Please note that ticket delivery may be delayed for high-demand shows to reduce ticket resales/scalping.
Tickets can be printed or pulled up on your mobile device. Please do not take a screenshot of your ticket as that may cause the barcode to blurry.
Yes. Please email us here or contact the venue you’re attending to make arrangements in advance, and speak to a staff member once you arrive at the venue for the show.
Whether a show is seated (reserved or general admission) or standing room only varies by show and venue. Please check the ticket link for the show you’re interested in or visit the venue website.
Most DSP Shows are All Ages or 16+, however for most shows children under the age of 16 are permitted to attend if accompanied by a ticket-holding parent or guardian. Please check the individual event listing or the venue website for age restrictions.
Unless a show is cancelled or postponed, all ticket sales are final and non-refundable. Tickets for cancelled shows will be automatically refunded. For rescheduled shows we will notify ticket holders of the timeframe in which they can request a refund. Credit Card refunds can only be applied to the card used at the time of purchase. Tickets purchased with cash will be refunded at the location they were purchased.
For select sold out shows we partner with Lyte to give fans an opportunity to return their tickets.
For most shows, yes! Simply send the ticket PDF to whoever you’d like to transfer the ticket to or use the transfer option in your Eventbrite account.
DSP Shows has partnered with Lyte to give fans an opportunity to request official tickets for select sold out shows.
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COVID-related restrictions and entry policies vary by venue and are subject to change. Please visit the venue website and ticket link for details.